Is there a class action against Sears? If not, it should be. I have not a fridge for 4 months. I had the 3 attempts to repair it and the fourth attempt, they can`t fix it because the part is no longer available. Now they pull their feet and apologize after apologizing for replacing them. Contract breakdown. You`re taking my money to renew my contract. It seems that there are many others who are given to the same race one lap. If your device has a warranty or protection contract, call us at 1-800-469-4663. The number of hours I spent going to one person and having my fridge repaired is incredible, unless you have worked with Sears. They came out 6 times and I tried to get endless times and hours to get what I think is a “ghost” dept. I started this June 5th and had to eat and buy ice cream for 3 months. I`m the SICK of Sears!!!!!! I have documented who I spoke to, when and for how long, and I have 16 pages typed with notes.
Do they have a master protection contract on Samsung microwave by Sears. First call on June 20 part delivered July 3 missing some parts of technology ordered and now delivered only on July 24 at 6:30 p.m. Now it cannot be installed until the 26th. Because tomorrow Park has more than 20 days to reach the chair and now Sears once again 2 days before fixing it, how do I join this group action A federal judge in Illinois has granted certification to a sears group action sells deceptive “repair and replacement” master-protection agreements. Caveat emptor- I will NEVER buy another Sears product. My master`s contract expires on 3.11.2020. Unfortunately, I went through chemo 5 years ago and my fridge went out. I had to leave with Sears for availability and delivery.
Never again! I replaced the 2x ice. The freezer went out once. And in August, my whole unit stopped cooling down. I spent over 25 hours waiting with them and three attempts at repairs it is currently working. Tech, who came for the first time to replace the compressor. He told me that if the power was off for less than 30 minutes, I had to unplug it for 30 minutes to restart it. It`s true?!?! You must be crazy. I guess you have to move a fridge full of its cube hole to separate it, and then squeeze it back. NOPE did not arrive. You can`t tell me the fridge knows 10 minutes by 30 minutes.